D.TOX Privacy policy.

At D.TOX, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our services, including uploading files or photos (such as logos) through our platform.

By using our services, you agree to the practices described in this policy. Please take a moment to review the information below.

Information We Collect

When you interact with D.TOX, we may collect the following types of information:

  • Personal Information: This may include your name, email address, and contact details, which you provide when signing up, subscribing to our services, purchasing items and services, or contacting customer support.

  • Uploaded Files and Photos: If you choose to upload files, images, or logos (e.g., in JPEG, PNG, PDF, or other formats), we collect and store these files for the purpose of processing your order or request. We keep these items on file for one year.

  • Usage Data: We may collect data regarding your interactions with our website, including IP address, browser type, device information, and website activity, to improve our service and enhance user experience.

How We Use Your Information

We use your personal information and files for the following purposes:

  • To Process Orders and Requests: Your uploaded logos, photos, or files are used only to fulfill your specific request or order. For example, to provide you with a customized product or service.

  • To Communicate with You: We may contact you regarding your orders, requests, or customer service inquiries.

  • To Improve Our Services: Usage data helps us analyze and enhance the performance and functionality of our website and services.

Data Storage and Security

We take data security seriously. Your personal information and uploaded files are stored securely and are only accessible by authorized personnel who need them to fulfill your order or provide customer support.

  • Encryption: We use industry-standard encryption to protect sensitive data during transmission.

  • Retention: We retain your personal data and uploaded files for one year from the date of upload. After one year, your files and images will be securely deleted unless you continue to use our services.

Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in running our business, such as payment processors, hosting services, or technical support. These parties are bound by confidentiality agreements and are only permitted to use your information for the specific tasks they are contracted to perform.

  • Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations, such as responding to a subpoena or regulatory request.

Your Rights and Choices

You have certain rights regarding your personal data, including:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if any of the information is inaccurate.

  • Deletion: You may request that we delete your personal data, subject to any legal or contractual obligations.

  • Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites that are not operated by D.TOX. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us: support@detroit-tox.com.

By using D.TOX’s services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection and use of your information as described.