D.TOX Terms and Conditions

Effective Date: February 4, 2025

Welcome to D.TOX! These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services provided by D.TOX. By using our website and services, you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree with these Terms, you should not use our website, services, or purchase our producs.

General Information

D.TOX is a company providing specialized items to customers, specifically individuals specializing in medical aesthetics and injectors. We reserve the right to change, modify, or revise these Terms at any time, and such changes will be posted on this page. Please review these Terms periodically to stay informed about any updates.

Account Registration and Responsibilities

To place an order, you may be required to create an account with us. You agree to:

  • Provide accurate and current information when registering.

  • Keep your account information secure and confidential.

  • Immediately notify us of any unauthorized use of your account.

You are responsible for all activity that occurs under your account, and you agree to use our services only for lawful purposes.

Orders and Payment

By placing an order with D.TOX, you agree to the following:

  • Order Acceptance: Once you submit an order, we will send a confirmation email acknowledging receipt of your order. This does not constitute acceptance of the order. We reserve the right to cancel or refuse any order for reasons including product availability, errors in product descriptions, unacceptable logo images or payment issues.

  • Pricing and Payment: All prices are listed in USD, and you agree to pay the listed price plus applicable taxes, shipping, or handling fees. Payment must be made at the time of purchase via the payment methods provided on our site. You are responsible for ensuring your payment information is accurate and up-to-date.

  • Custom Orders: Due to the nature of our made-to-order and customized products, please be aware that slight variations may occur in color, texture, or appearance. These minor differences are a natural result of the custom creation process and are not considered defects.

Shipping and Delivery

  • Shipping Costs: Shipping costs will be added at checkout based on your delivery address and the size of your order. These fees are non-refundable.

  • Delivery Time: While we strive to fulfill orders promptly, delivery times may vary based on location, product type, and availability. We are not responsible for delays caused by third-party carriers or unforeseen circumstances.

  • International Shipping: If applicable, customers are responsible for any duties, taxes, or additional charges that may apply for international shipping.

Refunds, Replacements, and Cancellations

  • Refunds: We do not offer refunds on any purchases. However, if your product is faulty or damaged (under applicable circumstances), we will assess your request for a replacement based on the guidelines outlined in our Refund & Replacement Policy.

  • Faulty or Damaged Products: If your product is defective or damaged due to manufacturing error, we will provide a replacement in accordance with our Refund & Replacement Policy. However, products damaged due to improper care, cleaning, or handling will not be eligible for replacement.

  • Order Cancellations: You may cancel your order within 24 hours of placing it by emailing support@detroit-tox.com with your order number and cancellation request. After this period, cancellations will not be accepted due to the made-to-order nature of our products.

Intellectual Property

All content on the D.TOX website, including images, designs, logos, and text, is owned by D.TOX or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of the content without our prior written permission.

User-Generated Content

By uploading any files, images, or content (including logos or designs) to our platform, you:

  • Grant D.TOX a non-exclusive, worldwide, royalty-free license to use, display, and modify the content solely for the purpose of processing your order or providing services. If you wish to opt-out of this please email: support@detroit-tox.com.

  • Confirm that you have the necessary rights or permissions to upload and use the content, and that it does not infringe on the intellectual property rights of others.

Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as outlined in the Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, D.TOX shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, loss of data, lost botox or personal injury, arising from your use of our website or products, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless D.TOX, its affiliates, employees, agents, and contractors from any claims, damages, liabilities, and expenses (including legal fees) arising from your breach of these Terms, your use of our services, or any content you submit to our platform.

Prohibited Conduct

You agree not to:

  • Violate any applicable local, state, or international laws while using our website or services.

  • Engage in any fraudulent, abusive, or harmful activity related to your use of our services.

  • Interfere with or disrupt the functionality of our website, servers, or networks.

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Michigan, United States of America, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved through binding arbitration in [Your City], unless otherwise required by law.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that violates these Terms or is harmful to our business interests.

User Responsibility

D.TOX injector aides are non-sterile, external-use accessories designed to enhance syringe functionality during injection procedures. These products are intended for professional use only and must be inspected prior to use for any signs of wear or damage.

Cleaning and disinfection protocols in this guide are aligned with CDC and FDA recommendations for non-invasive, external-use medical accessories. Compliance with these protocols does not guarantee sterility.

**User Responsibility:** Users are responsible for the proper cleaning, maintenance, and inspection of products before use. D.TOX assumes no liability for improper cleaning, failure to adhere to protocols, or use beyond the recommended three-session limit.

By using this product, users accept all associated risks and agree to follow local medical waste disposal regulations and safety practices.

Contact Us

If you have any questions about these Terms or need further clarification, please contact us: support@detroit-tox.com

By using our website and services, you agree to these Terms and Conditions. Thank you for choosing D.TOX!